MANILA, OCTOBER 6, 2003  (MALAYA) Berman speaker in TRICON 3: Singapore Airlines supported the Department of Tourism's (DOT) 3rd Tourism-Related Industry Congress (TRICON 3) by providing a courtesy roundtrip ticket from Australia for its resource speaker, David Berman (above). Berman who is the director of the Israel Government Tourism Office for Australia, New Zealand and the South West Pacific and founding chair of the Eastern Mediterranean Tourism Association (Australia), was chosen to be this year's resource speaker because he is the author of "Restoring Tourism Destinations in Crisis," a book that provides relevant answers to major problems affecting the tourism industry based on his experiences running the Israel Tourism Office. TRICON 3's objectives are to discuss recovery efforts that will strengthen and revitalize the tourism industry as well as provide an educational forum for the industry where the participants can learn innovative and creative ways of packaging and promoting local destinations and how to cope with crises.

Richmonde loyalty program extended

The Richmonde Premiere Club, Richmonde Hotel's loyalty membership program has been extended for another year with much more delightful discounts, exciting privileges, and fabulous freebies for its members.

For an annual membership fee of P5,500 for new members and P5,000 for renewals, club members can avail of a host of thrilling benefits such as two vouchers for free accommodations in a deluxe room with buffet breakfast, four "Special Weekend Double Deal" discount vouchers for two nights or two rooms with buffet breakfast at a special rate of P4,000 net, four Room Upgrade vouchers, six Health Club passes, 10 percent discount on banquets, among others. Plus, members enjoy unlimited discounts at the Hotel's restaurant outlets, with as much as 50 percent discount on food orders at The Richmonde Grill and 15 percent discount on drinks at The Exchange Bar (except during Happy Hour promo).

As a special bonus, dependents of members, namely spouses and unmarried children, can likewise avail of dining discount privileges at a budget price of P1,000.

Existing Premier Club members are enjoined to share this superb deal to their relatives and friends as The Richmonde Hotel offers a gift certificate for an overnight stay in a superior room for every five materialized referrals. For more information, you may call Teletech Marketing Communications at 817-2114 or 817-4161.

HIGM brand launch

Holiday Inn Galleria Manila (HIGM) recently celebrated its grand brand launching to its top accounts and friends in a special cocktail party, dubbed, "Come for a Holiday." Simultaneous with the launch was the introduction of the hotel's 5 Hallmarks, Holiday Inn brand's global campaign to make the most of the qualities its guests already appreciate best.

The event also commenced the partnership of Robinson's Land Corporation (RLC) and the Intercontinental Hotel's Group (IHG) with IHG now managing RLC's hotel property Manila Galleria Suites under the Holiday Inn brand, hence, the Holiday Inn Galleria Manila.

Highlighting the event was Stages Production's musical play showcasing the five Holiday Inn Hallmarks program: a great night's sleep; a great room experience; a refreshing bath experience; easy arrival and departure; and positive can-do service. Identified through intensive research, these Hallmarks echo the main area that are considered by regular HI customers as the brand's strength over competitors. Thus the Hallmarks had been introduced to ensured that these individual aspects of the HI experience continue to be the areas in which HI hotels excel in.

InterCon employes' recognition

InterContinental Manila employees, headed by general manager Stefan W. Voogel, give their thumbs up for a job well done during their recent recognition program for staff members who were on duty during the July 27 attempted coup in Makati. Over a hundred employees were recognized for their exemplary courage, professionalism, and dedication to work shown during a time of crisis and threat to personal safety. They were also congratulated for giving priority to the safety and security of hotel guests as they were efficiently and immediately evacuated to a safer area. The hotel was back to business as usual by midnight of Sunday, July 27.

Reported by: Sol Jose Vanzi

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